Author:Barnard, E; Cloete, L; Patel, Hina MDate:2003The paper presents research aimed at overcoming barriers to citizens’ ability to access electronic government services. Our concern is specifically ‘non-connectivity’ barriers to electronic service delivery including cultural background, ...Read more
Author:Ndwe, J; Barnard, E; Dlodlo, M; Mashao, D; Kuun, C; Sharma, ADate:Sep 2008The OpenPhone project aims to design an Interactive Voice Response (IVR) health information system that enables people who are caregivers for HIV/AIDS infected children to access relevant information by using a telephone in their native ...Read more