Author:Naidoo, Soogandhree; Barnard, EDate:Jul 2005Telephone-based information services hold tremendous potential as a means of information access in the developing world. However,surprisingly little research has been done on the design of such systems - whether basic Interactive Voice Response ...Read more
Author:Easton, H; Nakene, M; Naidoo, Soogandhree; Kafidi, PLDate:Nov 2003South Africa is a developing country with diverse multi-cultural communities, eleven official languages and various infrastructure challenges. Enabling e-government is herefore considered a unique problem. A critical approach in developing a ...Read more