In complex sociotechnical systems, cognitive and social humans use technology to make sense of situations for decisions. These elements make sociotechnical systems difficult to develop. A modelling and assessment methodology for systems engineering is required to understand the sociotechnical systems behaviour and underlying structure. Modelling captures the dynamic interaction as well as the effect of humans in a complex environment. Cognitive Work Analysis and System Dynamics are two complementary approaches applied in mutual support within this context. The objective of this paper is to demonstrate a modelling methodology for complex socio-technical systems to support the systems engineering process.
Reference:
Oosthuizen, R. and Pretorius, L. 2016. Assessing the impact of new technology on complex sociotechnical systems. South African Journal of Industrial Engineering, 27, pp 15-29.
Oosthuizen, R., & Pretorius, L. (2016). Assessing the impact of new technology on complex sociotechnical systems. http://hdl.handle.net/10204/8897
Oosthuizen, Rudolph, and L Pretorius "Assessing the impact of new technology on complex sociotechnical systems." (2016) http://hdl.handle.net/10204/8897
Oosthuizen R, Pretorius L. Assessing the impact of new technology on complex sociotechnical systems. 2016; http://hdl.handle.net/10204/8897.
Copyright: 2016 South African Institute of Industrial Engineering (SAIIE.Due to copyright restrictions, the attached PDF file only contains the abstract of the full text item. For access to the full text item, please consult the publisher's website. The definitive version of the work is published in the South African Journal of Industrial Engineering, 27, pp 15-29.
