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Unlocking franchising to improve water services: a pilot

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dc.contributor.author Wall, K
dc.contributor.author Bhagwan, J
dc.contributor.author Ive, O
dc.date.accessioned 2014-03-25T06:45:16Z
dc.date.available 2014-03-25T06:45:16Z
dc.date.issued 2012-09
dc.identifier.citation Wall, K, Bhagwan, J and Ive, O. 2012. Unlocking franchising to improve water services: a pilot. Municipal Engineer: Proceedings of the Institution of Civil Engineers, vol. 166(1), pp 35-44 en_US
dc.identifier.issn 0965-0903
dc.identifier.uri http://www.icevirtuallibrary.com/content/article/10.1680/muen.11.00009
dc.identifier.uri http://hdl.handle.net/10204/7306
dc.description Copyright: 2012 Municipal Engineer: Proceedings of the Institution of Civil Engineers. This is an ABSTRACT ONLY. The definitive version is published in Municipal Engineer: Proceedings of the Institution of Civil Engineers, vol. 166(1), pp 35-44 en_US
dc.description.abstract South African research has found that operations and maintenance partnerships, using the basic principles of franchising, could address many challenges in the operation and maintenance of water services. Franchising provides appropriate training and incentives to on-site personnel, and also offers backup off-site skills. Findings indicate that many opportunities lie in the franchising of suitable elements in the water services value chain, and a selection of these has been modelled. The franchising concept is being piloted with considerable success in the Eastern Cape province. Under the guidance of a franchisor, trainee franchisees are undertaking the cleaning and routine maintenance of the sanitation facilities at 400 schools. Irish Aid is funding the concept development, while the franchisees are paid by the provincial Department of Education from the normal departmental budgets for operation and maintenance. Services delivery has shown such a marked improvement that the Department is requesting rollout to a further 1000 schools. en_US
dc.language.iso en en_US
dc.relation.ispartofseries Workflow;12151
dc.subject Maintenance partnerships en_US
dc.subject Operations partnerships en_US
dc.subject Waste management en_US
dc.subject Waste disposal en_US
dc.subject Public-private partnerships en_US
dc.title Unlocking franchising to improve water services: a pilot en_US
dc.type Article en_US
dc.identifier.apacitation Wall, K., Bhagwan, J., & Ive, O. (2012). Unlocking franchising to improve water services: a pilot. http://hdl.handle.net/10204/7306 en_ZA
dc.identifier.chicagocitation Wall, K, J Bhagwan, and O Ive "Unlocking franchising to improve water services: a pilot." (2012) http://hdl.handle.net/10204/7306 en_ZA
dc.identifier.vancouvercitation Wall K, Bhagwan J, Ive O. Unlocking franchising to improve water services: a pilot. 2012; http://hdl.handle.net/10204/7306. en_ZA
dc.identifier.ris TY - Article AU - Wall, K AU - Bhagwan, J AU - Ive, O AB - South African research has found that operations and maintenance partnerships, using the basic principles of franchising, could address many challenges in the operation and maintenance of water services. Franchising provides appropriate training and incentives to on-site personnel, and also offers backup off-site skills. Findings indicate that many opportunities lie in the franchising of suitable elements in the water services value chain, and a selection of these has been modelled. The franchising concept is being piloted with considerable success in the Eastern Cape province. Under the guidance of a franchisor, trainee franchisees are undertaking the cleaning and routine maintenance of the sanitation facilities at 400 schools. Irish Aid is funding the concept development, while the franchisees are paid by the provincial Department of Education from the normal departmental budgets for operation and maintenance. Services delivery has shown such a marked improvement that the Department is requesting rollout to a further 1000 schools. DA - 2012-09 DB - ResearchSpace DP - CSIR KW - Maintenance partnerships KW - Operations partnerships KW - Waste management KW - Waste disposal KW - Public-private partnerships LK - https://researchspace.csir.co.za PY - 2012 SM - 0965-0903 T1 - Unlocking franchising to improve water services: a pilot TI - Unlocking franchising to improve water services: a pilot UR - http://hdl.handle.net/10204/7306 ER - en_ZA


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