Author:Ogunleye, ODate:Oct 2012The purpose of this research is to explore ways to address the difficulty in implementing mobile activities and services for any government. In addition, a major output of this project will be a framework for understanding m-government as a ...Read more
Author:Green, Chéri ADate:Oct 2012Accessibility analysis models the access of residents to facilities - assuming people will go to their nearest facility for service.If an analysis is done for a large area, this will show whether provision is sufficient and equitable - if ...Read more
Author:Cloete, Jacob PL; Barnard, E; Patel, Hina MDate:Aug 2004The authors report on research aimed at gaining an improved understanding of how issues such as language, literacy and previous exposure to technology affect citizens' ability to access government services of different complexity via ordinary ...Read more
Author:Gumede, T; Plauche, MDate:Mar 2009This paper describes sociological fieldwork conducted in the autumn of 2008 in eleven rural communities of South Africa. The goal of the fieldwork was to evaluate the potential role of automated telephony services in improving access to ...Read more
Author:Barnard, E; Cloete, L; Patel, Hina MDate:2003The paper presents research aimed at overcoming barriers to citizens’ ability to access electronic government services. Our concern is specifically ‘non-connectivity’ barriers to electronic service delivery including cultural background, ...Read more
Author:Barnard, E; Cloete, L; Patel, Hina M; Coetzee, LDate:Sep 2003Government regulations have combined with a tremendous growth in prepaid cellular telephony to bring telephone connectivity to an unprecedented number of South African citizens – thus creating an ideal platform for delivering services to a ...Read more