Author:Barnard, E; Cloete, L; Patel, Hina MDate:2003The paper presents research aimed at overcoming barriers to citizens’ ability to access electronic government services. Our concern is specifically ‘non-connectivity’ barriers to electronic service delivery including cultural background, ...Read more
Author:Barnard, E; Cloete, L; Patel, Hina M; Coetzee, LDate:Sep 2003Government regulations have combined with a tremendous growth in prepaid cellular telephony to bring telephone connectivity to an unprecedented number of South African citizens – thus creating an ideal platform for delivering services to a ...Read more