Nunu, VuyisaMaremi, Keneilwe JThulare, Tumiso2026-01-132026-01-132025-072367-33702367-3389https://doi.org/10.1007/978-3-032-11524-9_15http://hdl.handle.net/10204/14580This paper explores the development of e-government services in South Africa, tracing the journey from initial adoption to implementation based on literature findings. It emphasizes the stages of e-government evolution, highlighting the key drivers that promote advancements and the challenges that impede progress. The purpose of this paper is to inform government officials and policymakers about the obstacles that negatively impact e-government initiatives. Through a scoping review, the research examines existing studies on the implementation and adoption of e-government, focusing on technological, social, and economic factors. The findings indicate significant progress in the implementation of e-government services, driven by technological advancements and policy measures. However, the adoption phase faces challenges, including issues related to the digital divide, inadequate technological infrastructure, and user resistance. The paper concludes with a set of recommendations aimed at supporting evidencebased decision-making and advancing digital transformation within the public sector. These recommendations are presented for the consideration of government authorities and policymakers to foster a more inclusive and efficient public administration.Abstractene-Governmente-Government Servicese-Government ChallengesArticlen/a