Moodley, JayandrenVan Eden, BeatriceMphephu, MutaliDire, Patrick OM2025-12-172025-12-172025-070-7988-5673-4http://hdl.handle.net/10204/14533Extended Reality (XR) technologies, including Augmented Reality (AR) and Mixed Reality (MR), are transforming industrial training by enabling immersive, scalable skill development. This paper presents a deployed framework integrating a Content Management System (CMS) for 3D/AR asset sustainability and Azure Communication Services (ACS) for remote collaboration, tailored to address South Africa’s digital resilience challenges. The platform leverages hierarchical asset categorization in the CMS to reduce redundancy, achieving a 90% reduction in duplicate 3D assets, while ACS-enabled remote guidance ensures 95% AR tracking accuracy during equipment training sessions. Evaluation metrics demonstrate a 60% decrease in on-site technical visits, lowering CO2 emissions, and a 40% improvement in trainee competency scores (measured via pre-/post-assessments). While leveraging commercial tools (Microsoft Teams, SharePoint), the framework’s novelty lies in its adaptation to infrastructure constraints (e.g., low-bandwidth optimization) and localized use cases (e.g., digital twin integration for legacy machinery). Deployment outcomes from a pilot with 150 trainees highlight scalability, with 85% reporting reduced dependency on physical trainers. This work aligns with 4IR goals by combining technological feasibility (validated ACS/CMS performance) with socio-economic impact, positioning XR as a catalyst for equitable digital economies.FulltextenExtended RealityXRContent Management SystemCMSAzure Communication ServicesACSDigital TwinsSustainable DevelopmentConference Presentationn/a