Chelule, EHerselman, Martha EVan Greunen, D2011-01-142011-01-142010-07Chelule, E, Herselman, M and Van Greunen, D. 2010. E-commerce usability: do we need guidelines for emerging economies?. IADIS International Conference on Interfaces and Human Computer Interaction 2010, Freiburg, Germany, 29-31 July 2010, pp 19-269789728939168http://hdl.handle.net/10204/4763IADIS International Conference on Interfaces and Human Computer Interaction 2010, Freiburg, Germany, 29-31 July 2010This paper presents the results of a usability study conducted on South African B2C bricks-and-clicks retailers' e-commerce websites. The study employed two evaluation techniques namely; user evaluation and heuristic evaluation (HE). The results indicate South African unique needs which shouldn't be ignored.enHeuristic evaluationUser evaluationEmerging economiesHuman computer interactionConference PresentationChelule, E., Herselman, M. E., & Van Greunen, D. (2010). E-commerce usability: do we need guidelines for emerging economies?. http://hdl.handle.net/10204/4763Chelule, E, Martha E Herselman, and D Van Greunen. "E-commerce usability: do we need guidelines for emerging economies?." (2010): http://hdl.handle.net/10204/4763Chelule E, Herselman ME, Van Greunen D, E-commerce usability: do we need guidelines for emerging economies?; 2010. http://hdl.handle.net/10204/4763 .TY - Conference Presentation AU - Chelule, E AU - Herselman, Martha E AU - Van Greunen, D AB - This paper presents the results of a usability study conducted on South African B2C bricks-and-clicks retailers' e-commerce websites. The study employed two evaluation techniques namely; user evaluation and heuristic evaluation (HE). The results indicate South African unique needs which shouldn't be ignored. DA - 2010-07 DB - ResearchSpace DP - CSIR KW - Heuristic evaluation KW - User evaluation KW - Emerging economies KW - Human computer interaction LK - https://researchspace.csir.co.za PY - 2010 SM - 9789728939168 T1 - E-commerce usability: do we need guidelines for emerging economies? TI - E-commerce usability: do we need guidelines for emerging economies? UR - http://hdl.handle.net/10204/4763 ER -