Turpin, MPhahlamohlaka, Letlibe JMarais, Mario A2009-09-082009-09-082009-03Turpin, M, Phahlamohlaka. J and Marais, M. 2009. Multiple perspectives approach as a framework to analyse social systems in a developing country context. 10th International Conference on Social Implications of Computers in Developing Countries: Assessing the Contribution of ICT to Development Goals, Dubai, United Arab Emirates, 26-28 May, 2009. pp 353-366978-0-903808-05-7http://hdl.handle.net/10204/357110th International Conference on Social Implications of Computers in Developing Countries: Assessing the Contribution of ICT to Development Goals, Dubai, United Arab Emirates, 26-28 May 2009The Multiple Perspectives Approach (MPA) of Mitroff and Linstone is presented here as a promising framework to analyse messy social systems in a developing world context, and in particular to analyse the social context into which information systems are introduced in this environment. Two applications of the framework are discussed, one in a poverty alleviation context and the other as part of a masters course in systems and decision making. The MPA has to date only been described at a very high level, and needs to be translated into a method. In both cases, methods were tried out to generate Multiple Perspectives on a problem situation, namely technical, organisational, personal, ethical and aesthetic perspectives. In the second case, the use of a group support system (GSS) was evaluated as a means to reach perspective synthesis. It is shown that the MPA succeeded in broadening analysts’ perspectives on a messy problem, and that the appropriate use of GSS can assist with perspective synthesis.enMultiple perspectives approachMPADeveloping countriesUnbounded systems thinkingInformation systems theoryGroup support theoryDecision supportMessy problemMessy social systemsConference PresentationTurpin, M., Phahlamohlaka, L. J., & Marais, M. A. (2009). Multiple perspectives approach as a framework to analyse social systems in a developing country context. http://hdl.handle.net/10204/3571Turpin, M, Letlibe J Phahlamohlaka, and Mario A Marais. "Multiple perspectives approach as a framework to analyse social systems in a developing country context." (2009): http://hdl.handle.net/10204/3571Turpin M, Phahlamohlaka LJ, Marais MA, Multiple perspectives approach as a framework to analyse social systems in a developing country context; 2009. http://hdl.handle.net/10204/3571 .TY - Conference Presentation AU - Turpin, M AU - Phahlamohlaka, Letlibe J AU - Marais, Mario A AB - The Multiple Perspectives Approach (MPA) of Mitroff and Linstone is presented here as a promising framework to analyse messy social systems in a developing world context, and in particular to analyse the social context into which information systems are introduced in this environment. Two applications of the framework are discussed, one in a poverty alleviation context and the other as part of a masters course in systems and decision making. The MPA has to date only been described at a very high level, and needs to be translated into a method. In both cases, methods were tried out to generate Multiple Perspectives on a problem situation, namely technical, organisational, personal, ethical and aesthetic perspectives. In the second case, the use of a group support system (GSS) was evaluated as a means to reach perspective synthesis. It is shown that the MPA succeeded in broadening analysts’ perspectives on a messy problem, and that the appropriate use of GSS can assist with perspective synthesis. DA - 2009-03 DB - ResearchSpace DP - CSIR KW - Multiple perspectives approach KW - MPA KW - Developing countries KW - Unbounded systems thinking KW - Information systems theory KW - Group support theory KW - Decision support KW - Messy problem KW - Messy social systems LK - https://researchspace.csir.co.za PY - 2009 SM - 978-0-903808-05-7 T1 - Multiple perspectives approach as a framework to analyse social systems in a developing country context TI - Multiple perspectives approach as a framework to analyse social systems in a developing country context UR - http://hdl.handle.net/10204/3571 ER -