Sharma Grover, APlauche, MBarnard, EKuun, C2010-01-142010-01-142009-04Sharma Grover, A, Plauche, M et al. 2009. HIV health information access using spoken dialogue systems: touchtone vs speech. IEEE International Conference on Information and Communications Technologies and Development '09 (ICTD 09). Doha, Qatar, 17-19 April 2009, pp 95-107http://hdl.handle.net/10204/3888IEEE International Conference on Information and Communications Technologies and Development '09 (ICTD 09).This paper presents the work in the design of a SDS for the provision of health information to caregivers of HIV positive children. The authors specifically address the frequently debated question of input modality in speech systems; touchtone versus speech input, in a new context of low literacy users and a health information service. They discuss their experiences in fieldwork which includes needs assessment interviews, focus group sessions, and user studies in Botswana with semi and low-literate users. Their results indicate user preference for touchtone over speech input although both systems were comparable in performance based on objective methods.enHealth informationSpoken dialog systemsSpeech inputLow literate usersCommunications technologiesConference PresentationSharma Grover, A., Plauche, M., Barnard, E., & Kuun, C. (2009). HIV health information access using spoken dialogue systems: touchtone vs speech. http://hdl.handle.net/10204/3888Sharma Grover, A, M Plauche, E Barnard, and C Kuun. "HIV health information access using spoken dialogue systems: touchtone vs speech." (2009): http://hdl.handle.net/10204/3888Sharma Grover A, Plauche M, Barnard E, Kuun C, HIV health information access using spoken dialogue systems: touchtone vs speech; 2009. http://hdl.handle.net/10204/3888 .TY - Conference Presentation AU - Sharma Grover, A AU - Plauche, M AU - Barnard, E AU - Kuun, C AB - This paper presents the work in the design of a SDS for the provision of health information to caregivers of HIV positive children. The authors specifically address the frequently debated question of input modality in speech systems; touchtone versus speech input, in a new context of low literacy users and a health information service. They discuss their experiences in fieldwork which includes needs assessment interviews, focus group sessions, and user studies in Botswana with semi and low-literate users. Their results indicate user preference for touchtone over speech input although both systems were comparable in performance based on objective methods. DA - 2009-04 DB - ResearchSpace DP - CSIR KW - Health information KW - Spoken dialog systems KW - Speech input KW - Low literate users KW - Communications technologies LK - https://researchspace.csir.co.za PY - 2009 T1 - HIV health information access using spoken dialogue systems: touchtone vs speech TI - HIV health information access using spoken dialogue systems: touchtone vs speech UR - http://hdl.handle.net/10204/3888 ER -