Twinomurinzi, HPhahlamohlaka, Letlibe J2010-01-152010-01-152009-11Twinomurinzi, H and Phahlamohlaka, J. 2009. Using web-based group support systems to enhance procedural fairness in administrative decision making in South Africa. Online Deliberation: Design, Research, and Practice. Todd Davies and Seeta Peña Gangadharan (eds.), pp 167-1699781575865546http://hdl.handle.net/10204/3896Online Deliberation: Design, Research, and Practice. Todd Davies and Seeta Peña Gangadharan (eds). Copyright 2009, CSLI Publications.The authors are investigating whether Web-based Group Support System (GSS) tools can support and enhance procedural fairness in administrative decision making in South Africa. They report here on work that emanates from a masters dissertation by the first author. The work formed part of a larger project led by the second author that investigates the use of Web-based collaboration processes and tools to enable citizens to interact effectively with government and public bodies in South Africa.enWeb-based group support systemAdministrative justiceUsing web-based group support systems to enhance procedural fairness in administrative decision making in South AfricaBook ChapterTwinomurinzi, H., & Phahlamohlaka, L. J. (2009). Using web-Based group support systems to enhance procedural fairness in administrative decision making in South Africa., <i></i> CSLI Publications. http://hdl.handle.net/10204/3896Twinomurinzi, H, and Letlibe J Phahlamohlaka. "Using web-based group support systems to enhance procedural fairness in administrative decision making in South Africa" In <i></i>, n.p.: CSLI Publications. 2009. http://hdl.handle.net/10204/3896.Twinomurinzi H, Phahlamohlaka LJ. Using web-based group support systems to enhance procedural fairness in administrative decision making in South Africa. [place unknown]: CSLI Publications; 2009. [cited yyyy month dd]. http://hdl.handle.net/10204/3896.TY - Book Chapter AU - Twinomurinzi, H AU - Phahlamohlaka, Letlibe J AB - The authors are investigating whether Web-based Group Support System (GSS) tools can support and enhance procedural fairness in administrative decision making in South Africa. They report here on work that emanates from a masters dissertation by the first author. The work formed part of a larger project led by the second author that investigates the use of Web-based collaboration processes and tools to enable citizens to interact effectively with government and public bodies in South Africa. DA - 2009-11 DB - ResearchSpace DP - CSIR KW - Web-based group support system KW - Administrative justice LK - https://researchspace.csir.co.za PY - 2009 SM - 9781575865546 T1 - Using web-based group support systems to enhance procedural fairness in administrative decision making in South Africa TI - Using web-based group support systems to enhance procedural fairness in administrative decision making in South Africa UR - http://hdl.handle.net/10204/3896 ER -