Wall, KWatermeyer, RPirie, G2014-02-192014-02-192013-09Wall, K, Watermeyer, R and Pirie, G. 2013. 'Wagging the dog': supply chain management and service delivery. IMIESA, vol. 38(9), pp 44-510257-1978http://reference.sabinet.co.za/sa_epublication_article/imiesa_v38_n9_a14http://hdl.handle.net/10204/7228Copyright: 2013 Sabinet. This is an ABSTRACT ONLY. The definitive version is published in IMIESA, vol. 38(9), pp 44-51SUPPLY CHAIN management (SCM) regulations for public sector procurement of goods and services have greatly improved the transparency of procurement procedures, increased the opportunities for alternative suppliers and reduced the potential for corrupt procurement practices. There is evidence, however, that these regulations are often not implemented to best effect. In particular, it would seem that the SCM process, if allowed to be, is often the primary cause of extended delays in the appointment of contractors, leading to delays in the delivery of services. The SCM “tail” would appear on those occasions to be “wagging the dog”, namely service delivery.enSupply chain managementSCMService deliveryArticleWall, K., Watermeyer, R., & Pirie, G. (2013). 'Wagging the dog': supply chain management and service delivery. http://hdl.handle.net/10204/7228Wall, K, R Watermeyer, and G Pirie "'Wagging the dog': supply chain management and service delivery." (2013) http://hdl.handle.net/10204/7228Wall K, Watermeyer R, Pirie G. 'Wagging the dog': supply chain management and service delivery. 2013; http://hdl.handle.net/10204/7228.TY - Article AU - Wall, K AU - Watermeyer, R AU - Pirie, G AB - SUPPLY CHAIN management (SCM) regulations for public sector procurement of goods and services have greatly improved the transparency of procurement procedures, increased the opportunities for alternative suppliers and reduced the potential for corrupt procurement practices. There is evidence, however, that these regulations are often not implemented to best effect. In particular, it would seem that the SCM process, if allowed to be, is often the primary cause of extended delays in the appointment of contractors, leading to delays in the delivery of services. The SCM “tail” would appear on those occasions to be “wagging the dog”, namely service delivery. DA - 2013-09 DB - ResearchSpace DP - CSIR KW - Supply chain management KW - SCM KW - Service delivery LK - https://researchspace.csir.co.za PY - 2013 SM - 0257-1978 T1 - 'Wagging the dog': supply chain management and service delivery TI - 'Wagging the dog': supply chain management and service delivery UR - http://hdl.handle.net/10204/7228 ER -