Information systems (IS) outsourcing is a complex, multi-layered and a multifaceted concept. An organisation may gain access to knowledge it does not own in-house or be able to obtain it at a lower price by entering into an outsourcing relationship. At the same time, the organisation may risk losing key skills and capabilities unless the outsourcing arrangement is managed strategically and knowledge transferred properly. Knowledge management is valuable in preventing a loss of knowledge when an organisation outsources its information system activities. This chapter analyses and describes the knowledge requirements relevant in an IS outsourcing arrangement.
Reference:
Smuts, H, Loock, M, van der Merwe A and Kotzé, P. 2015. Knowledge requirements for information systems outsourcing. In: Strategic Information Technology Governance and Organizational Politics in Modern Business. IGI Global: Hershey, USA
Smuts, H., Loock, M., van der Merwe, A., & Kotzé, P. (2015). Knowledge requirements for information systems outsourcing., Workflow;15545 IGI Global. http://hdl.handle.net/10204/8499
Smuts, H, M Loock, A van der Merwe, and Paula Kotzé. "Knowledge requirements for information systems outsourcing" In WORKFLOW;15545, n.p.: IGI Global. 2015. http://hdl.handle.net/10204/8499.
Smuts H, Loock M, van der Merwe A, Kotzé P. Knowledge requirements for information systems outsourcing.. Workflow;15545. [place unknown]: IGI Global; 2015. [cited yyyy month dd]. http://hdl.handle.net/10204/8499.
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