In Section 1 the importance of engaging with the community and to involve stakeholders even before the initiative was implemented were highlighted. If this was not handled correctly the initiative would have failed even before it started.
Reference:
Herselman M. 2014. Change management. Designing and Implementing an Information Communication Technology for Rural Education Development (ICT4RED) Initiative in a Resource Constrained Environment: Cofimvaba School District, Eastern Cape, South Africa. Creative Commons, , South Africa
Herselman, M. E. (2014). Change management., Workflow;14781 Creative Commons. http://hdl.handle.net/10204/8281
Herselman, Martha E. "Change management" In WORKFLOW;14781, n.p.: Creative Commons. 2014. http://hdl.handle.net/10204/8281.