Multilingual emerging markets hold many opportunities for the application of spoken language technologies, such as automatic speech recognition (ASR) or test-to-speech (TTS) technologies in interactive voice response (IVR) systems. However, designing such systems requires an in-depth understanding of the business drivers and salient design decisions pertaining to these markets.
Reference:
Van Huyssteen, G, Sharma Grover, A and Calteaux, K. 2012. Voice user interface design for emerging multilingual markets. In: Language Science and Language Technology in Africa. African Sun Media Publishing: Stellenbosch, South Africa
Van Huyssteen, G., Sharma Grover, A., & Calteaux, K. (2012). Voice user interface design for emerging multilingual markets., Workflow;9784 African Sun Media. http://hdl.handle.net/10204/6561
Van Huyssteen, G, A Sharma Grover, and K Calteaux. "Voice user interface design for emerging multilingual markets" In WORKFLOW;9784, n.p.: African Sun Media. 2012. http://hdl.handle.net/10204/6561.
Van Huyssteen G, Sharma Grover A, Calteaux K. Voice user interface design for emerging multilingual markets.. Workflow;9784. [place unknown]: African Sun Media; 2012. [cited yyyy month dd]. http://hdl.handle.net/10204/6561.
