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Please use this identifier to cite or link to this item: http://hdl.handle.net/10204/6198

Title: New product development processes for ICT-for-development projects
Authors: McAlister, BN
Steyn, JL
Keywords: Information and communications technology
ICT
ICT projects
Issue Date: Aug-2012
Publisher: IEEE
Citation: McAlister, BN and Steyn, JL. New product development processes for ICT-for-development projects. Technology Management for Emerging Technologies (PICMET), 2012 Proceedings of PICMET '12, Vancouver Canada, 29 July - 2 August 2012, pp. 3537-3548
Series/Report no.: Workflow;9729
Abstract: The potential applicability of established new product development processes to information and communications technology (ICT)-for-development projects is investigated. The demand for ICT solutions to serve numerous societal information needs in developing regions of the world is increasing rapidly. A number of methods and practices have been used by organizations to develop and deliver such ICT solutions, but a need exists to formalize product development processes for use in the ICT-for-development context. Existing literature on product development in the ICT-for-development context is explored to derive a theoretical model that may be suitable for addressing product development process problems encountered in such projects. An ICT-for-development project to disseminate government information to rural communities with limited literacy is evaluated against the derived theoretical model in a case study. The project was carried out by the CSIR (Council for Scientific and Industrial Research), a government agency in South Africa. The presence and positive effect of certain established product development practices is identified, while the absence or unsatisfactory execution of other established practices are assessed for their contribution to decreased levels of product success.
Description: Copyright: 2012 EEE. Reprinted, with permission, from McAlister, BN and Steyn, JL. New product development processes for ICT-for-development projects. Technology Management for Emerging Technologies (PICMET), 2012 Proceedings of PICMET '12, Vancouver Canada, 29 July - 2 August 2012, pp. 3537-3548. This material is posted here with permission of the IEEE. Such permission of the IEEE does not in any way imply IEEE endorsement of any of CSIR Information Services' products or services. Internal or personal use of this material is permitted. However, permission to reprint/republish this material for advertising or promotional purposes or for creating new collective works for resale or redistribution must be obtained from the IEEE by writing to pubs-permissions@ieee.org. By choosing to view this document, you agree to all provisions of the copyright laws protecting it.
URI: http://ieeexplore.ieee.org/xpl/articleDetails.jsp?arnumber=6304373
http://hdl.handle.net/10204/6198
ISBN: 1-890843-26-1
978-1-4673-2853-1
Appears in Collections:Human language technologies
General science, engineering & technology

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