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Please use this identifier to cite or link to this item: http://hdl.handle.net/10204/5892

Title: Piloting franchising O&/M partnerships: connecting unrelated concepts, to create something innovative
Authors: Wall, K
Bhagwan, J
Ive, O
Keywords: Franchising principles
Water services infrastructure
Franchising partnership principles
Issue Date: Jul-2011
Publisher: WEDC
Citation: Wall, K, Bhagwan, J and Ive, O. Piloting franchising O&/M partnerships: connecting unrelated concepts, to create something innovative. 35th Water, Engineering and Development Centre (WEDC) International Conference: the Future of Water, Sanitation and Hygiene: Innovation, Adaption and Engagement in a Changing World, Loughborough, UK, 6-8 July 2011
Series/Report no.: Workflow;8331
Abstract: Partnerships, using the basic principles of franchising, could address many challenges in the operation and/or maintenance of water services. Franchising provides appropriate training to people at services sites, and also offers backup off-site skills, with incentives for finding people with the appropriate skills required. The innovative franchising partnership concept is being piloted with considerable success in South Africa. Under the guidance of a franchisor, trainee franchisees are well advanced with initial cleaning and the routine maintenance of the sanitation facilities at 400 schools in the Eastern Cape. Irish Aid is funding concept development, while the franchisees are paid by the provincial Department of Education from the normal departmental budgets for operation and maintenance. Services delivery has shown such a marked improvement that the Department is requesting rollout to a further 1 000 schools.
Description: 35th Water, Engineering and Development Centre (WEDC) International Conference: the Future of Water, Sanitation and Hygiene: Innovation, Adaption and Engagement in a Changing World, Loughborough, UK, 6-8 July 2011
URI: http://wedc.lboro.ac.uk/resources/conference/35/Wall-K-1095.pdf?TARGET=_blank
http://www.wedc-knowledge.org/wedcopac/opacreq.dll/fullnf?Search_link=AAAA:5522:40481819
http://hdl.handle.net/10204/5892
ISBN: 9781843801429
Appears in Collections:Water resources and human health
Infrastructure systems and operations
General science, engineering & technology
Infrastructure operation and maintenance

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