GENERAL ENQUIRIES: Tel: + 27 12 841 2911 | Email: callcentre@csir.co.za

Show simple item record

dc.contributor.author Gush, Kim L
dc.contributor.author De Villiers, MR
dc.date.accessioned 2011-11-24T08:09:25Z
dc.date.available 2011-11-24T08:09:25Z
dc.date.issued 2011-10
dc.identifier.citation Gush, KL and De Villiers, MR. 2011. Qualitative study on software application usage and user behaviour at South African Digital Doorway sites. 5th IDIA Conference: ICT for development: people, policy and practice, Lima, Peru, 26 - 28 October 2011 en_US
dc.identifier.uri http://www.developmentinformatics.org/conferences/2011/papers/gush.html
dc.identifier.uri http://hdl.handle.net/10204/5330
dc.description 5th IDIA Conference: ICT for development: people, policy and practice, Lima, Peru, 26 - 28 October 2011 en_US
dc.description.abstract Digital Doorways are rugged multi-terminal computer systems for promoting self-directed, unassisted or peer-assisted leaning in low- income communities where computer infrastructure is limited. Users develop the necessary skills through exploration and discovery, with limited or no intervention from a facilitator. Application usage data is of interest to content providers, developers, funders, community members and other stakeholders and, while quantitative analysis of usage has certain strengths, a mixed-methods research approach provides a more comprehensive picture. Qualitative studies hold utility in complementing quantitative research, by providing data on the site environment, user interactions and perceptions, and stated requirements. This paper presents the qualitative side of a recent mixed-methods study. This aspect of the study involved site visits to four Digital Doorway installations. Questionnaires, semi-structured interviews and naturalistic observations were undertaken, with the goal of better understanding user activity and software application usage, particularly with respect to age and gender of users, site location, and environmental factors. The qualitative study had both a confirmatory and complementary effect on the quantitative study, affirming certain aspects and highlighting others not identified by log-file analysis alone. User activity and application usage were influenced both by user demographics and by environmental aspects, with site administrators playing a more meaningful role at certain sites than at others. en_US
dc.language.iso en en_US
dc.relation.ispartofseries Workflow request;7551
dc.subject South African software usage en_US
dc.subject Digital doorways en_US
dc.subject Impoverished communities en_US
dc.subject ICT usage en_US
dc.title Qualitative study on software application usage and user behaviour at South African Digital Doorway sites en_US
dc.type Presentation en_US


Files in this item

This item appears in the following Collection(s)

Show simple item record

Search ResearchSpace


Advanced Search

Browse

My Account