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Please use this identifier to cite or link to this item: http://hdl.handle.net/10204/4763

Title: E-commerce usability: do we need guidelines for emerging economies?
Authors: Chelule, E
Herselman, M
Van Greunen, D
Keywords: Heuristic evaluation
User evaluation
Emerging economies
Human computer interaction
Issue Date: Jul-2010
Citation: Chelule, E, Herselman, M and Van Greunen, D. 2010. E-commerce usability: do we need guidelines for emerging economies?. IADIS International Conference on Interfaces and Human Computer Interaction 2010, Freiburg, Germany, 29-31 July 2010, pp 19-26
Series/Report no.: Conference Paper
Abstract: This paper presents the results of a usability study conducted on South African B2C bricks-and-clicks retailers' e-commerce websites. The study employed two evaluation techniques namely; user evaluation and heuristic evaluation (HE). The results indicate South African unique needs which shouldn't be ignored.
Description: IADIS International Conference on Interfaces and Human Computer Interaction 2010, Freiburg, Germany, 29-31 July 2010
URI: http://hdl.handle.net/10204/4763
ISBN: 9789728939168
Appears in Collections:Human factors
General science, engineering & technology

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