Communications and engagement tool for local suppliers and small, medium enterprises

Abstract

With mining modernisation, the awareness of communities' social and economic needs is important for a sustainable socio-economic environment. Meaningful engagement and communication with communities is critical. This project entailed the development of a communications and engagement tool for local suppliers and small, medium and micro enterprises to support localisation at mine communities and improve local procurement for local economic development. The tool development was informed by a literature review, data gathering, pilot studies and validation sessions. The tool is a web-based digital application that includes five features: checklists, frequently asked questions, notice board, resource library and query submission. The tool, a user-guideline and video were developed for potential use by South African gold and platinum group metal mines. The tool is not meant to replace current systems or processes at mines but rather to complement them. The tool is customisable, may enable decision-making and aimed at improving local procurement processes.