dc.contributor.author |
Smuts, H
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|
dc.contributor.author |
Kotzé, Paula
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|
dc.contributor.author |
Van der Merwe, A
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|
dc.contributor.author |
Loock, M
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|
dc.date.accessioned |
2018-01-31T06:50:53Z |
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dc.date.available |
2018-01-31T06:50:53Z |
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dc.date.issued |
2017-11 |
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dc.identifier.citation |
Smuts, H. et al. 2017. Framework for managing shared knowledge in an information systems outsourcing context. International Journal of Knowledge Management, vol. 13(4): 1-30 |
en_US |
dc.identifier.issn |
1327-2314 |
|
dc.identifier.uri |
DOI: 10.4018/IJKM.2017100101
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|
dc.identifier.uri |
https://works.bepress.com/hanlie-smuts/2/
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dc.identifier.uri |
http://hdl.handle.net/10204/10003
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|
dc.description |
Copyright: 2017 IGI. Due to copyright restrictions, the attached PDF file only contains the abstract of the full text item. For access to the full text item, please consult the publisher's website. |
en_US |
dc.description.abstract |
Both information systems (IS) outsourcing and knowledge management are well-established business phenomena. The integration of shared knowledge in an IS outsourcing arrangement, represents the blending of organisational knowledge with external knowledge sources. In an attempt to provide tactical mechanisms for creating and managing shared knowledge in organisations embarking on IS outsourcing arrangements, this article focuses on the design and application of a knowledge framework for IS outsourcing, with the purpose of guiding organisations in their knowledge exchange planning through concrete mechanisms, practical steps and validation. Key considerations for IS outsourcing is mapped to critical success factors, each associated with a set of knowledge requirements and knowledge flows to support the successful achievement of a specific critical success factor. An associated assessment tool was designed to identify knowledge exchange mechanisms and potential issues and gaps in current or future IS outsource arrangements. |
en_US |
dc.language.iso |
en |
en_US |
dc.publisher |
IGI Global |
en_US |
dc.relation.ispartofseries |
Worklist;20119 |
|
dc.subject |
Client-vendor shared knowledge |
en_US |
dc.subject |
Critical success factors |
en_US |
dc.subject |
Information systems outsourcing |
en_US |
dc.subject |
Knowledge framework |
en_US |
dc.subject |
Knowledge management |
en_US |
dc.subject |
Knowledge transfer |
en_US |
dc.subject |
Shared knowledge |
en_US |
dc.title |
Framework for managing shared knowledge in an information systems outsourcing context |
en_US |
dc.type |
Article |
en_US |
dc.identifier.apacitation |
Smuts, H., Kotzé, P., Van der Merwe, A., & Loock, M. (2017). Framework for managing shared knowledge in an information systems outsourcing context. http://hdl.handle.net/10204/10003 |
en_ZA |
dc.identifier.chicagocitation |
Smuts, H, Paula Kotzé, A Van der Merwe, and M Loock "Framework for managing shared knowledge in an information systems outsourcing context." (2017) http://hdl.handle.net/10204/10003 |
en_ZA |
dc.identifier.vancouvercitation |
Smuts H, Kotzé P, Van der Merwe A, Loock M. Framework for managing shared knowledge in an information systems outsourcing context. 2017; http://hdl.handle.net/10204/10003. |
en_ZA |
dc.identifier.ris |
TY - Article
AU - Smuts, H
AU - Kotzé, Paula
AU - Van der Merwe, A
AU - Loock, M
AB - Both information systems (IS) outsourcing and knowledge management are well-established business phenomena. The integration of shared knowledge in an IS outsourcing arrangement, represents the blending of organisational knowledge with external knowledge sources. In an attempt to provide tactical mechanisms for creating and managing shared knowledge in organisations embarking on IS outsourcing arrangements, this article focuses on the design and application of a knowledge framework for IS outsourcing, with the purpose of guiding organisations in their knowledge exchange planning through concrete mechanisms, practical steps and validation. Key considerations for IS outsourcing is mapped to critical success factors, each associated with a set of knowledge requirements and knowledge flows to support the successful achievement of a specific critical success factor. An associated assessment tool was designed to identify knowledge exchange mechanisms and potential issues and gaps in current or future IS outsource arrangements.
DA - 2017-11
DB - ResearchSpace
DP - CSIR
KW - Client-vendor shared knowledge
KW - Critical success factors
KW - Information systems outsourcing
KW - Knowledge framework
KW - Knowledge management
KW - Knowledge transfer
KW - Shared knowledge
LK - https://researchspace.csir.co.za
PY - 2017
SM - 1327-2314
T1 - Framework for managing shared knowledge in an information systems outsourcing context
TI - Framework for managing shared knowledge in an information systems outsourcing context
UR - http://hdl.handle.net/10204/10003
ER -
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en_ZA |