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Unravelling public transport customer satisfaction and dissatisfaction dynamics in the high-end middle class market
Mokonyama, Mathetha T
;
Lehasa, S
;
Venter, C
(
Document Transformation Technologies
,
2010-08
)
EMV specification usage within public transport automated fare collection
Joubert, D
;
Biermann, E
(
Document Transformation Technologies
,
2010-08
)
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Author
Biermann, E (1)
Joubert, D (1)
Lehasa, S (1)
Mokonyama, Mathetha T (1)
Venter, C (1)
Subject
Public transport (2)
SATC 2010 (2)
Transportation (2)
Automated fare collection (1)
Banking industry (1)
Car owners (1)
Contactles payment media (1)
Customer satisfaction (1)
EMV smartcard (1)
Fare media (1)
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Date Issued
2010 (2)
Publication Type
Conference Presentation (2)
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