ResearchSpace
→
Browsing by Subject

Browsing by Subject "Interactive voice response"

Now showing items 1-4 of 4

Designing interactive voice response (IVR) interfaces: localisation for low literacy users

Author: Sharma Grover, A ; Stewart, O ; Lubensky, D Date: Nov 2009 In this paper, the authors address the issue of how to design IVR interfaces for the developing world. Against the backdrop of the following idiosyncratic observations including, the majority of users being either semi-literate or non-literate, ... Read more
Focus groups in rural user studies

Author: Ndwe, TJ ; Dlodlo, ME ; Kuun, C ; Sharma, Aditi Date: 2008 The OpenPhone system is a health information system that is developed to cater for the information needs of caregivers who are caring for HIV/AIDS infected children in Botswana, southern Africa. The system is accessible via an Interactive ... Read more
Openphone user engagement and requirements solicitation in low literacy users

Author: Ndwe, J ; Barnard, E ; Dlodlo, M ; Mashao, D ; Kuun, C ; Sharma, A Date: Sep 2008 The OpenPhone project aims to design an Interactive Voice Response (IVR) health information system that enables people who are caregivers for HIV/AIDS infected children to access relevant information by using a telephone in their native ... Read more
A voice service for user feedback on school meals

Author: Sharma Grover, AS ; Calteaux, Karen V ; Barnard, E ; Van Huyssteen, G Date: Mar 2012 Research using voice-based services as a technology platform for providing information access and services within developing world regions has shown much promise. The results for design and deployment of such voice-based services have varied ... Read more

Now showing items 1-4 of 4

Browse

All of ResearchSpace

Quick Links

Legislation and compliance

General Enquiries

Tel: + 27 12 841 2911
Email: callcentre@csir.co.za

Physical Address
Meiring Naudé Road
Brummeria
Pretoria
South Africa

Postal Address
PO Box 395
Pretoria 0001
South Africa

Social Connect

Resources on this site are free to download and reuse according to associated licensing provision. Please read the terms and conditions of usage of each resource.

Browsing by Subject "Interactive voice response"

Browsing by Subject "Interactive voice response"

Browse

All of ResearchSpace

Quick Links

Legislation and compliance

General Enquiries

Social Connect