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Browsing by Subject "Service delivery"

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1910–2010: How infrastructure grew our nation

Author: Wall, K Date: Oct 2010 One hundred years ago this year, South Africa was established by an Act of Union. That Act gave us the shape and the texture that defined us as a nation. And it is wonderful that, despite all the exclusions and discriminations since May 1910, ... Read more
Assessment of the Ehlanzeni District health transport and logistics function: Enhancing rural healthcare delivery systems

Author: Mashiri, MAM ; Maponya, G ; Chakwizira, J ; Dube, S Date: Jul 2009 This paper seeks to establish a baseline against which to assess the impacts of the ‘Ehlanzeni District Health Transport Function’ for the district’s healthcare service delivery output, and by extension, health and welfare outcomes. The main ... Read more
CSIR Annual report 2011-12

Author: CSIR Date: 2011 Towards the end of 2011, the CSIR introduced its Growth and Impact Strategy aimed at enhanced impact flowing from its work. This strategy arose from internal self-evaluation as well as external institutional and systemic reviews. The latter ... Read more
Development and morphological classification of service catchments to support social facility distribution in South Africa

Author: Sogoni, Zukisa ; Ngidi, M ; Green, Chéri A ; Mans, Gerbrand G ; McKelly, David H Date: Sep 2018 South Africa, as a developing country, is faced with a number of challenges, one of which is the provision of social facilities in an equitable and sustainable manner. The problem is compounded by uneven development arising from geographical ... Read more
Enhancing the quality of government service delivery through the use of mobile technologies: A South African context

Author: Ogunleye, O Date: Oct 2012 The purpose of this research is to explore ways to address the difficulty in implementing mobile activities and services for any government. In addition, a major output of this project will be a framework for understanding m-government as a ... Read more
Franchising - a partnership model for efficient water services operation and maintenance

Author: Wall, K ; Bhagwan, J ; Ive, O Date: May 2007 There is a need in South Africa for institutional innovations aimed at increasing the coverage and reliability of water services, and sustaining those services. The paper describes an alternative service delivery institutional concept, viz ... Read more
From reactive to proactive management of the South African healthcare estate

Author: De Jager, Peta ; Abbott, G Date: Sep 2013 Healthcare spending in South Africa is inequitably distributed across the private and public sectors. Treasury reports that 49 % of expenditure is attributable to the private sector in the service of 16% of the population. This expenditure ... Read more
How much potential have PPPS to assist sustainable water services delivery at local level

Author: Wall, K Date: Feb 2010 Water and wastewater utilities are the engines of the economic well being of cities Problems associated with water and sanitation service provision in lower and middle income countries are increasing, not shrinking. The potential contribution ... Read more
Infrastructure: Healthy buildings for the NHI

Author: De Jager, Peta ; Abbott, G ; Hlatswayo, N Date: Oct 2012 In this presentation the author briefly discusses implications for hospitals and clinics infrastructure with the introduction of the NHI. Read more
Integrated energy and waste water solutions to solve small town municipal service delivery problems in South Africa

Author: Du Plessis, C ; Waldeck, L ; Willemse, E Date: Feb 2010 Providing municipal services such as electricity and waste water treatment is a major challenge for small towns that often lack the institutional capacity to manage and maintain the necessary infrastructure. High levels of poverty in these ... Read more
Management of basic service delivery tracking and reporting system in the south african local government

Author: Madiba, L ; Erasmus, Louwrence D Date: Oct 2023 The South African Local Government is currently experiencing a backlog in providing basic services to its citizens due to financial constraints, lack of planning, poor project management and integration between sector departments. The South ... Read more
The morphological / settlement pattern classification of South African settlements based on a settlement catchment approach, to inform facility allocation or service delivery

Author: Sogoni, Zukisa ; Ngidi, Mawande Date: Jul 2016 South Africa, as a developing country, is faced with a number of challenges, one of which is the provision of social facilities in an equitable and sustainable manner. The problem is compounded by uneven and dualistic development arising from ... Read more
The morphological /settlement pattern classification of South African settlements based on a settlement catchment approach, to inform facility allocation and service delivery

Author: Sogoni, Z Date: Jul 2016 CSIR was contracted to undertake research and develop access and threshold standards to guide the development of social facilities in rural South Africa. Read more
Need to do ordinary things well

Author: Manus, N ; Manus, L ; Wall, K ; Otterman, A Date: Jul 2010 The South African government has prioritised infrastructure asset management as a critical element in sustaining services to all. Responsibility for implementing water services lies principally with municipalities in their role as statutory ... Read more
Nestling national ‘transformation’ imperatives in local ‘servicing’ space: critical reflections on an intergovernmental planning and implementation project

Author: Oranje, M ; Van Huyssteen, Elsona Date: Dec 2011 In this article, it is argued that South Africa’s post-1994 dream is marked by a tension between servicing and transformation – mutually supporting, but potentially also divergent set of intentions, processes and outcomes. Towards the end of ... Read more
An overview of the CSIR Health Research Impact Area

Author: Gardiner, D Date: Oct 2012 In this presentation the author provides an overview of health R&D within the CSIR, and how the organisation is responding to challenges faced by the health care sector. Read more
Preparedness of South African deep rural SMMEs to deliver e-government services to local communities

Author: Dlodlo, N ; Krause, C ; Mathaba, SU ; Mvelase, PS ; Kabanda, SK Date: Oct 2009 This paper reports on a research to assess the readiness of Small, Medium and Micro Enterprises (SMMEs) to deliver e-government services to deep rural communities through information dissemination by the SMMEs. This research was conducted as ... Read more
Role of district municipalities in waste management in South Africa

Author: Afrika, M Date: Oct 2010 Service delivery has become a source of much tension and protests in South Africa (Delivery, 2009) with fifty two major service delivery protests reported for the period January to August 2009 (COGTA, 2009). Failing waste management services, ... Read more
Strengthening Service Delivery with ICT based Monitoring and Reporting Systems: The CSIR’s Municipal Services Corrective Action Request and Report System (CARRS)

Author: Maponya, Goodhope S ; Mothetha, Matome L ; Mema, Vusumzi ; Mamakoa, Maijang E ; Zulu, Mfezeko S ; Maposa, Sibonginkosi ; Hlabela, Simon P ; Mbhele, Nkhangweleni R Date: Oct 2016 In the advent of the democratic dispensation, government crafted and implemented new strategies and programmes that would ensure that everyone had equal access to basic services. However, many studies show that there are still significant ... Read more
Strengthening the decentralised healthcare system in rural South Africa through improved service delivery: testing mobility, information and communication technology intervention options

Author: Chakwizira, J ; Maponya, G ; Nhemachena, C ; Dube, S Date: 01 Sep 2010 A decentralised healthcare system (DHS) is a system developed to address issues of power, management and functions of local spheres of government and to address the healthcare backlogs created by the previous apartheid system. Prior to the ... Read more

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