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Evaluating the impact of a special library and information service

Author: Botha, E ; Erasmus, R ; Van Deventer, Martha J Date: Jun 2009 The mere fact that a library service is being used does not mean that the service makes a difference or has a positive impact on the user. This has significant implications for Special Library and Information Services (SL&IS) that have to ... Read more
Measuring for sustainability: A multidimensional measurement framework for library and information service

Author: Van Deventer, Martha J ; Snyman, RMMM Date: Mar 2004 Knowledge economy literature indicates that proof of an organization's sustainable future and growth lies in multi-dimensional evaluation rather than in the traditional one-dimensional monetary or financial capital perspective. This article ... Read more

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Browsing by Subject "Library services"

Browsing by Subject "Library services"

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