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Browsing by Subject "Interactive Voice Response"

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Correlation between rapid learnability and user preference in IVR systems for developing regions

Author: Ndwe, TJ ; Barnard, E ; Foko, Thato E Date: May 2013 Access to information and communication is one of the most important needs in any population group. It is generally challenging for people in the developing world to access information because the tools and the technologies used to access ... Read more
Number pronunciation in a multilingual environment and implications for an ASR system

Author: Molapo, R ; Barnard, E Date: Nov 2014 The purpose of this paper is to address the challenges and describe step-by-step solutions faced when developing an automatic speech recognition system in multilingual societies. We give a brief statistical analysis of the data that have been ... Read more
Relationship between affordance and cultural conventions in the design of IVR systems for oral users

Author: Ndwe, TJ ; Dlodlo, N Date: Dec 2013 This paper addresses the significance of affordance in association with cultural conventions in the design of voice user interfaces (VUI) for orally grounded users in the global South (i.e., developing countries of the world). The paper ... Read more

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Browsing by Subject "Interactive Voice Response"

Browsing by Subject "Interactive Voice Response"

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